Our Care Team
Rev. Clarence Rumble
Mercy House was inspired by Father Clarence's experience with a terminally ill family member. His duties as both a Pastor and a caregiver forced him to find a facility to help with the situation. He discovered a home for the terminally ill in Syracuse, NY, that offered a loving environment and dignified treatment for their residents. This ignited a passion to bring this type of community care shelter to the Southern Tier. This vision was brought to reality with the opening of Mercy House in March 2016.
Linda joined the Mercy House project in November of 2014 as co-chair of the fundraising/marketing committee and served on the Board of Directors. She was appointed Executive Director in February 2017. Linda is responsible for managing all operations of Mercy House as well as marketing and fundraising. Linda embodies the “Be the Difference” attitude as the team leader in ensuring the residents and their families receive the best care and hospitality during their time spent at Mercy House. Previously, Linda held the position of Managing Director for Benchmark Global Management Company for nineteen years and traveled across the US in her position.
Amy Roma, RN BSN
Director of Resident Care
Amy joined as Director of Resident Care at Mercy House of the Southern Tier in November of 2016. She received her Bachelor's Degree in Nursing from Bloomsburg University. She had previously worked for the UHS Health Care System for 32 years. Amy's passion has always been to take care of the sick and elderly and finds that she can do both at Mercy House. It is a wonderful home for the terminally ill and she feels privileged to be able to be a part of this very important ministry along with the staff and volunteers.
Volunteer Service Coordinator
Ann joined Mercy House in June of 2017. Serving as the Volunteer Coordinator at Mercy House is definitely a career highlight for Ann. Ann has thirty plus years working for non profit organizations which includes her position as Director of Volunteers at Lourdes Hospital as well as other non profit organizations.
One of Ann's favorite quotes is from Marianne Williamson - "In every community, there is work to be done. In every nation, there are wounds to heal. In every heart, there is the power to do it."
Sister Joanna Monticello, MSC, LCSW
Director of Spiritual Care & Social Work
Sister Joanna, a Missionary Sister of the Most Sacred Heart for the past forty eight years, joined Mercy House in January of 2016 as Director of Social Work and Spiritual Care. Sister previously worked for Lourdes Hospice from 2003 until 2016 as a Licensed Medical Social Worker. Sister Joanna spends time with residents and their families on a daily basis and enjoys listening to all of the many stories and helps them with any spiritual needs. Sister's guiding force in helping to carry out the mission of Mercy House is her community's charism: "to respond to God's love and to make that love present to everyone, everywhere, without limit."
Tess joined the Mercy House team in January of 2018 as Menu and Event Planner. She has a combined background in Culinary Arts, Business and Real Estate. She worked as Corporate Advisor in Production Control at IBM Corporation for 19 years. She purchased Pat Mitchells Inc. in 1995 where she began her career as owner operator of a successful wholesale/retail Ice Cream manufacturing business consisting of numerous retail outlets and a Café/Restaurant. Tess is committed in meeting all the dietary needs of both residents and their families.
Board of Directors
|President||Anthony R. Paniccia|
|Vice-President||James Peduto, Esq|
|Member||Rev. Clarence F. Rumble|
|Member||Kathy Connerton, Esq|
|Member||Christopher Roma, Esq|
|Member||MaryAnn Fritsch, RN, MSN|
|Member||Robert Gomulka, CPA|
|Member||Stacie Hansen, RN|
|Member||Rev. Mark Kimpland|
|Member||Julia Miller, MD|
|Executive Director||Linda Cerra|
Resident Care Aides
We take pride in our care
Our Residents receive quality care 24/7 in a home-like environment from our Resident Care Aide Team who is committed to providing compassionate care with dignity, respect and honor. The team goes above and beyond to ensure all residents are comfortable and never alone. They feel blessed to be able to help residents and their families cope with the end of life journey. The entire team is proud to be part of Mercy House, and feel very fulfilled in knowing they are part of this wonderful service for our community.
We are truly blessed with over 200 active volunteers who share their valuable time and talents with our residents each and every day. The volunteers are an integral part of the Mercy House mission. They work side-by-side with staff members to provide loving care to each resident and their family.
Volunteers help with cooking, serving residents' meals, working at the reception desk, cleaning and help with any other tasks as needed.
All volunteers go through a background check and training onsite at Mercy House. Training sessions are provided in each area and volunteers will shadow experienced volunteers before their first shift.
January 2018 – Sheila
“Welcome to Mercy House”, “Good morning, thank you for calling Mercy House, this is Sheila may I help you”? If you visit us or volunteer here on a Tuesday or a Wednesday morning, this is how you are greeted by Sheila Smithgall, our lead Volunteer Receptionist. Sheila applied to volunteer in December of 2015, several months before we opened our doors. Since that day in December, she has played an integral part in the success of Mercy House. She spends numerous hours training and scheduling our receptionists and making sure everyone who comes through our front doors feels welcomed. Not only does she serve as lead Volunteer Receptionist, she works with our Housekeeping volunteers to make sure the garbage is emptied, the floors are vacuumed and the windows are cleaned, just to name a few of the housekeeping responsibilities. Pat Kelleher, a Volunteer Receptionist shared, “Sheila deserves this recognition, she is a friend to all of us, Volunteers, Residents and Visitors and she shares her compassion for Mercy House with all those who walk through our doors”!